Q: What are allergies and allergens?
A: People with allergies react to substances called allergens. Allergens are harmless to most people. But when you have allergies, your body finds these substances to be dangerous and reacts by producing antibodies against them. People vary in their degree of sensitivity to allergens, the types of symptoms they experience, and the severity of their allergic reactions. Controlling your home environment is a great step in finding relief from allergies. The three primary indoor allergens are dust mite allergens, mold spores and pet dander.

Q: What is an allergic threshold?
A: Your allergic threshold determines how sensitive you are to an allergen. If you are very sensitive and it doesn’t take much exposure to cause an allergic reaction, you have a low allergic threshold.

Q: What is the allergen load?
A: The total exposure at any given time to the various allergens that you are sensitive to.

Q: What can I do to avoid allergens?
A: Allergen avoidance steps are actions taken around the home to reduce your exposure to allergens. These steps involve cleaning and containing allergens to minimize your exposure. If you take simple allergen avoidance steps around the home, you can help reduce your allergen load by keeping exposure to various allergens to a minimum, which will go a long way toward achieving allergy relief and a healthier lifestyle. Reducing your overall exposure doesn’t have to be an all-or-nothing project. As long as you keep your exposure below your allergic threshold, you can prevent allergy symptoms from flaring up.

Q: What is a dust mite and how do I recognize one?
A: Dust mites are eight-legged arachnids, and are relatives to spiders and ticks. Dust mites are microscopic and, unlike bed bugs, cannot be seen by the naked eye. During its short life of 6 weeks a dust mite produces approximately 300 eggs. 15% of the weight of a 2 year old pillow can consist of dust mites and their droppings.

Q: Where do dust mites live?
A: Dust mites are found in nearly all homes, even in the cleanest ones. Dust mites prefer warm and humid environments. If humidity is greater than 50% for some portion of the year where you live, you can expect to have dust mite populations in your home. Keeping humidity levels in your home below 45% will help control dust mites and limit your exposure. Dust mites thrive in dark, warm and humid environments and are typically found in pillows, mattresses, comforters, blankets, carpets and upholstered furniture. These areas also provide the dust mites’ greatest food source – the shed flakes of human skin.

Q: What is the difference between dust and dust mites?
A: Dust is made up of many different particles, a variety of which can cause allergies. The dust mite is much smaller and can leave behind more than 100,000 waste particles in a gram of dust, making it a main cause of allergy symptoms.

Q: Am I allergic to the dust mite itself and what are dust mite allergens?
A: Allergies are not caused by the dust mite itself. Instead, people are sensitive to a combination of the dust mite’s waste particles and their dead body fragments. These particles are called dust mite allergens. Tiny dust mite allergens become airborne and are inhaled when you lay in your bed, walk or sit on the carpet, or sit on upholstered furniture. Unfortunately, long after a dust mites dies, their allergen particles will continue causing allergy symptoms.

Q: What is the difference between dust mites and bed bugs?
A: Both dust mites and bed bugs can find an ideal living environment in your bed and, unfortunately, both also find humans to be an excellent food source. Dust mites feed off of your shed skin cells while bed bugs bite you directly in order to feed on your blood.

Q: Where do I start when I want to reduce allergens in my home?
A: It is most important to focus on the bedroom first, since the bedroom is where you spend up to one-third of your day, and it is also where you come into contact with the biggest allergen source — your bed! What should be a clean and restful place is packed with millions of dust mites that produce the allergens causing your symptoms. Physicians recommend covering your bed in allergy encasings to find relief.

Q: Why is encasing the bed important for allergy relief?
A: Dust mites can live in any part of the bed, including mattress, pillows, comforter and box spring. While you sleep, you are inhaling allergens from the bed, caused by dust mites. As you move while sleeping, these allergens are released into the air and inhaling them can trigger allergic symptoms. Covering the bed with an allergo® encasing blocks the allergens from being released into the air and keeps you from inhaling them throughout the night.


Q: What is an encasing and what protection does it provide?
A: Think of an encasing as a protective barrier (like a sealed envelope) between the source of the allergens and you. Only the right encasings can truly provide this protective layer. The encasing zips around the bedding, preventing dust mite allergens or pet dander from escaping where they could become airborne and trigger symptoms. Our unique allergo® high-tech microfiber fabrics guarantee total allergen protection – with an average pore size of 0.5µ for allergo® Premium and 0.3µ for Allergo Majestic®, they protect you from even the tiniest allergen particless, as well as bed bugs.

Q: What other steps should be taken in the bedroom?
A: After encasing the bed, we recommend washing sheets, blankets and other bedding weekly in hot water to kill dust mites. In addition, because carpets are the second largest source of allergens in the home after the bed, carpets in the bedroom should either be removed or treated with products specially formulated to eliminate or neutralize allergens in carpets.

Q: What can I do in addition to prevent dust mites in the bed room?
A: Remove flower pots and carpets from the bedroom, air out the room regularly. Do not use humidifiers. After getting up – remove the duvet from the bed or fold it back to allow the mattress to air out.

Q: Will an encasing be comfortable to sleep on?
A: Yes – Allergo® encasings offer the protection you need along with great sleeping comfort, based on our high-tech microfiber fabrics.

Q: How can I be sure that encasing the bed will help my allergy symptoms?
A: Encasings have been used in major independent scientific studies, which tested various environmental and health benefits associated with encasing the bed. Thousands of allergy patients took part in the studies, and test results proved the effectiveness of encasings as part of an allergen avoidance plan.

Q: What can happen if dust mite allergy symptoms are ignored?
A: Hypoallergenic encasings help you sleep more relaxed without experiencing the allergy symptoms. If you don’t take action against a dust mite allergy, your symptoms can develop allergic asthma. If the symptoms of a dust mite allergy are not taken seriously and are not treated in time, the allergic reaction can spread from the upper to the lower airways and eventually lead to allergic asthma. If left untreated, this progression takes place within five to eight years in approximately 20% to 50% of dust mite allergy sufferers.

Q: Do I need an additional cover over the mattress encasing?
A: Mattress encasings go directly around your mattress. Your other bedding items, such as protective mattress pads and fitted sheets, are used on top of the encasing, as usual.

Q: What are the advantages of buying Allergo® Majestic encasings
A: Our Allergo® Majestic fabric is extra tightly woven and compressed under high temperatures (calendered) and has an average pore size 10 times smaller than comparable products on the market! Allergo® encasings are completely impermeable for dust mites and even the tiniest allergen particles. At the same time, allergo® encasings are highly breathable, allowing free passage of air and water vapor, and creating a pleasant and healthy sleeping climate.


Q: Should the partner’s side of the bed also be encased?
A: Yes, absolutely. Dust mites are released from the mattress in to the air with any movement that takes place in the bed, which means you would inhale the allergens from your partner’s side of the bed as well.

Q: Is it enough to encase my mattress? How about encasing pillows and blankets?
A: The mattress is the biggest source of dust mites. However, your pillows and comforter do contain dust mite allergens as well. We recommend to use Allergo® encasings on your mattress, pillows and comforter, to get the best possible protection against mites and mite allergens.

Q: How do I determine the right encasing size for my mattress?
A: Measure the length, width and depth of your mattress carefully, to ensure proper fit. Measure from the bottom edge of the mattress to the highest point on the top edge. If you have a mattress topper, such as a memory foam pad, that you want to encase along with your mattress, include this in the total depth measurement. Do not press down on the mattress while measuring. Since the mattress encasing material does not stretch, ensure you select the encasing size that is equal to or bigger than your measured mattress depth.

Q: How do I determine the right encasing size for my pillows and comforter?

A: Simply measure the length and the width of your pillow and/or your comforter and pick the right size from the dropdown menu in our webshop. Since comforter sizes may vary, pick the comforter encasing closest to your comforter size. A deviation of up to 2 inches is not a problem and will still guarantee a good fit.

Q: How often do I wash the encasing?
A: We recommend to wash your encasing before you use it for the first time, to make the fabric softer. After the first wash you should wash your encasing with hot water at least twice a year. You can tumble dry your encasing.

Q: What laundry detergents should I use for the encasing?
A: To wash your encasings you should use a liquid laundry detergent without softener. Preferably you should use a liquid laundry detergent with antistatic properties. Do not use fabric softener.

Q: How long does it take to receive my order?
A: Your order will be shipped from Germany with a delivery time of 4 working days, unless specified otherwise upon ordering. When submitting your online order, you can specify a shipping address and delivery address.

Q: Return and exchange policy
A: Any product may be returned/exchanged within 30 days of the original purchase for either refund or exchange. All returned items must be in the original packaging and in unused, unaltered condition. Please review our full Return and Exchange policy. Before sending any items back to us, please call us at 281-818 3181 to speak with a Customer Service representative.